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"Your mental attitude is someting you can control outright and you must use self-discipline until you create a Positive Mental Attitude -- your mental attitude attracts to you everything that makes you what you are."— Napoleon Hill
Getting to Yes —
Roger Fisher and William Ury
Switch from positional bargining to negotiation on the merits. Getting to YES offers a concise, step-by-step, proven strategy for coming to mutually acceptable agreements in every sort of conflict-whether it involves parents and children, neighbors, bosses and employees, customers or corporations, tenants or diplomats. Based on the work of the Harvard Negotiation Project.
The ONLY Negotiation Guide You'll Ever Need —
Peter Stark and Jane Flaherty 
The Essential Guide to the Power of Persuasion. Most people think of negotiating as something we do when we are making a big deal for a high-powered contract. But the truth is, we all do it every day. We negotiate deadlines and sales, purchases and relationships, in our roles as employee, manager, and salesperson.
Programs
Black Belt Negotiation
A Program for Becoming a Master Communicator
Imagine it's 9 a.m. You are dressed in your finest suit. You walk into the boardroom, put down your papers, and smile at your counterpart for today's negotiation. You're calm, happy, and at ease. You are really looking forward to beginning what other people think is going to be a difficult negotiation. But you have done your homework, you know what you want to achieve, you know what will be available when you reach an agreement, and you know your best alternative to a negotiated agreement. You have a fairly good understanding of the other side's point of view, and what they want to achieve. You are genuinely looking forward to getting a better understanding of their point of view, and what they really want from the agreement. You are confident that together, you will find a solution that is much better than either of you could have come up with on your own. You are ready for the show to begin.
Does the thought of negotiating usually strike fear or terror into your heart? Do you find that other people sometimes get aggressive or angry when you negotiate with them? Do people usually lie to you and hide what it is that they really want? When you try to negotiate, do you get defensive and positional? Do you sometimes lose your cool and your objectivity?
What would it be like if you could enter a negotiation and be at peace? What if you could handle any difficult situation or problem with ease? Can you imagine being able to establish rapport and trust with your counterpart easily and simply? What would it be worth to you if your counterpart worked with you as a teammate to help find common solutions that would help both of you?
Black Belt Negotiation will help you in all these areas and more. You will become a master communicator. You will get to the heart of the issues and learn to develop creative solutions. You will get the job done, and people will enjoy working with you.